Refund policy
Return & Refund Policy
At House of NYD, every product is crafted with care and quality. Please read our policy before making a purchase.
Refunds:
We do not offer refunds on any purchases. All sales are final.
Exchanges:
Exchanges are only accepted for items that are damaged or incorrectly delivered. To be eligible, you must contact us within 3 days of receiving your order.
To request an exchange, please email us at houseofnyd4@gmail.com with:
Your order number
Clear photos of the item(s)
A brief description of the issue
Once reviewed and approved, we will arrange an exchange or replacement.
Important:
Items must be unused, unwashed, and in original condition.
Any requests made after 3 days of delivery will not be accepted.
Thank you for supporting House of NYD and understanding our policy.
